Return & Exchange Policy

We want you to love every CORNEJO piece. If something isn't right, we'll make it easy.

Return Policy 

You have 30 days from the date your order is delivered to request a return or exchange. 

Each order includes one complimentary exchange, with shipping both ways on us. We send your new size once your return arrives and passes inspection. Exchanged pieces may be returned for a refund within 30 days of the exchange's delivery, but can't be exchanged again.

 

Condition of Returned Items

We kindly ask that items be returned in their original condition—unworn, unwashed, and with all tags attached. This allows us to continue offering the same level of quality you expect from the brand.

 

How to Initiate a Return

We want your return process to be easy and hassle-free.
To initiate a return, simply email us at concierge@cornejobrand.com with your order number and the piece you'd like to return or exchange. For an exchange, include the size you'd like. We reply within 1 business day with a prepaid return label.

Return Your Item

Once you receive your prepaid return label, drop off your package at any courier location indicated on the label. We’ll cover the return shipping cost—no fees will be deducted from your refund. 

 

Refund Processing

Once we receive and carefully inspect your return, we will process your refund within 10 business days, returning the funds to your original method of payment.

 

Final Sale Items

For pieces marked as final sale, we are unable to accept returns or exchanges. These items are carefully curated at special pricing, and we appreciate your understanding.

 

Damaged or Incorrect Items

In the rare event that you receive an incorrect or damaged item, we want to make things right. Please contact our customer care team within 7 days of receiving your order, and we will gladly cover the return shipping cost. Your satisfaction is our priority, and we are here to support you.

Questions? Our concierge is here: concierge@cornejobrand.com